Safety & compliance

What we can and cannot carry.

Cross-border transport is regulated. To keep every parcel — and every transporter — safe and legal, some items are never accepted, and others need prior arrangement.

Never accepted

✕Cash, gold or precious stones

✕Firearms, ammunition & weapons

✕Illegal drugs & restricted substances

✕Counterfeit or stolen goods

✕Live animals

✕Flammable, corrosive or hazardous materials

✕Pornographic or illegal material

✕Human or animal remains

Sending prohibited goods is a breach of our terms and may be a criminal offence. Parcels are subject to inspection and may be refused or handed to authorities.

Welcome aboard

Everyday goods we carry happily.

Groceries & non-perishable food

Clothing, shoes & textiles

Toiletries & household goods

Small electronics & phones

Books, documents & stationery

Tools & spare parts

Ask us first

Items that need prior arrangement.

Perishable food — only with prior arrangement and suitable packaging
Medication — must be sealed, labelled and accompanied by a prescription
High-value electronics — declare the value so cover can be arranged
Large appliances — subject to space and route availability

Not sure if your item is allowed?

Ask before you book. We'll confirm whether we can carry it and how it should be packed.